Knowledge
What we research before we build. Every page rests on sources listed at the bottom.
Digital twin
What is a digital twin
A digital twin is a digital copy of something real that moves along with reality. Where the term comes from, how it differs from a 3D model or a dashboard, and where to start.
Read onDigital twin of a factory
What a digital twin of a factory shows, which data from your machines it needs, where the gain is and how to start small with one line.
Read onDigital twin of buildings and municipalities
What municipalities do with a digital twin of their city, which standards apply in the Netherlands, and how a twin of a single building works with live data from its installations.
Read onWhat does a digital twin cost
What determines the price of a digital twin, where the money usually goes, how to keep it small and which questions you must answer to get a quote.
Read onIntegrations
What is an API integration
An API integration lets two systems exchange data automatically. How it works, the difference between polling and webhooks, where the limits are and how to keep it secure.
Read onHaving an API integration built
How to have an API integration built: what to prepare, how the project runs, what determines the price and how to make sure the integration stays yours.
Read onConnecting Exact Online
How to connect Exact Online to your web shop, time tracking or reporting: which data the API offers, how access works, where the limits are and what goes wrong in practice.
Read onConnecting a web shop to ERP
How to connect a web shop to your ERP or accounting: orders in, stock and prices out, webhooks instead of retyping, and how to prevent duplicate orders.
Read onProcess automation
What is RPA
RPA, robotic process automation, is software that takes over screen work: clicking, copying and entering like a person does. What it is, where it fits, what it delivers and where it stops.
Read onRPA or AI agent
RPA follows fixed rules, an AI agent chooses its own steps. When to use which, what the difference costs and why the simplest thing that works usually wins.
Read onRPA for small businesses
Process automation in a small company: which work suits it, how to start small, what it costs and how to measure whether it delivers.
Read onVoice assistant
A voice assistant for your business
What a voice assistant does on the phone: answering, handling questions, scheduling appointments and transferring. What it cannot do, what you arrange beforehand and which rules apply.
Read onRules for AI on the phone
Which rules apply when AI answers your phone: the transparency duty from the AI Act since 2 August 2026, recording and informing under the GDPR, and retention periods.
Read on